Privacy policy
Last updated: July 2026
1. Information we collect
We collect information you provide directly (name, email, phone number), information about your device and usage, and location data when you use location-based features to find nearby stores.
2. How we use your information
We use your information to provide and improve our services, connect you with certified stores, send relevant notifications, and ensure platform safety and security.
3. Information sharing
We do not sell your personal information. We share information with certified sellers only as necessary to facilitate transactions, and with service providers who help us operate the platform.
4. Data security
We implement industry-standard security measures to protect your information. All data is encrypted in transit and at rest. We regularly audit our security practices.
5. Your rights
You have the right to access, correct, or delete your personal information. To delete your Customer or Seller account in the apps, follow the steps at truevolt.in/delete-account. You can also opt out of marketing communications at any time. Contact us at privacy@truevolt.in to exercise these rights.
6. Contact us
For privacy-related questions or concerns, contact our privacy team at privacy@truevolt.in. We respond to all privacy enquiries within 48 hours.