Buyers discover refurbished electronics from Trusted Sellers, review listing details, and contact stores by phone or WhatsApp. Sellers register on Seller Web, complete business and branch verification, then list devices in the Seller App.
TRUEVOLT does not sell devices directly. You contact the store and complete the purchase with them.
Guests can browse refurbished electronics and verified local stores without signing in.
Evaluate condition, battery health, warranty, and a TrueVolt Pro Diagnostic report when the seller has provided them.
Sign in to contact the seller by phone or WhatsApp. Purchases happen directly with the store. TRUEVOLT does not offer in-app checkout or chat.
Acquisition and billing happen on Seller Web. Listing operations happen in the Seller App.
Register on TRUEVOLT Seller Web. The Seller App does not create seller accounts.
Add your business profile and first branch location.
Submit business and GST documentation. TRUEVOLT reviews the business and each branch before marketplace access.
Select a monthly plan for listing and branch capacity. Needs above standard capacity are handled as an Enterprise enquiry, not online checkout.
Create and manage listings from the Seller App with accurate condition details.
Attach a TrueVolt Pro Diagnostic 32-point report when available. Diagnostics are optional and not required to publish a listing.
Cosmetic grades describe how a device looks. Battery health and functional status are disclosed separately when the seller provides them.
Flawless or near-flawless cosmetic presentation. Functional status is disclosed separately.
Minor signs of use, often only visible under close inspection. Functional status is disclosed separately.
Light wear visible in normal use. Functional status is disclosed separately.
Visible wear and cosmetic imperfections. Functional status is disclosed separately.
Download the Customer app, or register as a seller on Seller Web.
FAQ
Short answers aligned with the buyer and seller journeys above.
Browse listings and verified stores, review condition, battery, warranty, and diagnostic details when they are provided, then contact the seller by phone or WhatsApp. Trust signals appear before contact actions. Guests can browse freely; sign-in is only needed for wishlist, contacting a seller, or notifications. Purchases happen directly with the store. TRUEVOLT does not offer in-app checkout.
TRUEVOLT prioritises trust over urgency: Trusted Sellers, transparent condition reporting, battery health visibility when disclosed, and a professional marketplace experience, not classifieds-style pressure or unverified listings.
Sellers register on Seller Web, add business and branch details, submit business and GST documentation, and wait for TRUEVOLT to review the business and each branch. Listing access follows an active subscription. There is no on-site inspector visit in the current product flow.